See what our customers are saying about IWS….

Everything went great. My vehicle was fixed in a short amount of time I am back on the road. Thank you for allowing the repairs.

This took only a few minutes to complete and register my vehicle for warranty. I haven’t had a need to use it yet but I’m happy to know that if I have a problem it will be fixed by the mechanic of choice.

These guys are easy to deal with and got my wife’s Acadia fixed in a timely manner and even took care of the rental car for 6 days instead of the normal 5. Thank you very much. I highly recommend them

I am writing to share what a fantastic experience I had with IWS, specifically with their representative, Joel. From the first moment, Joel was exceptionally professional, courteous, and respectful of my time. What truly set him apart was how genuinely helpful he was. He took what is often a confusing decision (buying an extended warranty) and made it simple and stress-free. He was knowledgeable, listened to my needs, and clearly explained my options without any high-pressure sales tactics. His courteous nature and professional demeanor made the entire process a pleasure. IWS has a true asset in Joel, and his level of service has given me complete peace of mind in my new plan.

Recently purchased the extended warranty after chatting with my lender and a representative of the IWS team. Of course, wanting to do research I asked if cancellation was possible if I changed my mind and the answer was yes within a specific period of time – AWESOME!!! This allowed me to compare warranties offered by the dealer, friends, etc. without the pressure of a time-crunch. Needless to say, after my research I am confident that we went with the right vendor … although the “deductible” per incident is a little higher having the trip interruption and many other “bells and whistles” is worth it. What is that saying … hope to never have to work with you but if I do I look forward to what seems to be a valuable and positive interaction!

This is the 2nd vehicle I have added IWS to cover unexpected needs for warranty purposes, it really came in handy for my first vehicle with no hassles or surprises and this was on top of my Certified Pre-Owned warranty! Thanks Jim for making this so easy and a easy decision!!

I just purchased a second vehicle from Hicks Nissan this past Saturday. I called the Sales Consultant from my previous purchase, Joe Lane. Once again, the purchase from Joe was equally as painless and pleasant as it was the first time! I called Joe on a Friday night letting him know what i was hoping for and set up an appointment. I went in and conducted a test drive of the vehicle I wanted. We started the purchase purchase and was done the following day. Ed was also just as helpful in the purchase process. Joe and Ed made the numbers right and the purchase pleasure and stress free. This was my second purchase from them and they created a repeat customer due to the customer service they provided as well as the ease of purchase! I rate this Dealership a 12 out of 10! If you ever consider a purchase from Ed Hicks Corpus Christi, DO NOT HESITATE and give them a chance to earn your business!

Well I’ve owed my Durango for about 6 months now, two months into ownership I had to replace the gear shifter, now tire pressure sensors, I’ve had no issues with IWS covering everything! They have been amazing, they didn’t cover my tail light assembly for whatever reasons but I understand some stuff they can’t, I absolutely would recommend this warranty company to someone

My 2019 Ford Edge started sputtering and hesitating and skipping or missing as I drove or accelerated. I dropped my car off to the Ford dealership on a Thursday evening to be diagnosed on Friday or Saturday. I received the bad news of needing a new transmission or torque converter inside the transmission. I had left my IWS agreement with Ford. They called IWS and told them what was wrong and what was needed to repair my vehicle. IWS wanted pictures and fluid samples for proof of the problem. That took a day or two before the dealership did this and got the pictures over to IWS. Once approved, everything was taken care of as IWS said they would. It took another week of Ford doing the work before I could pick up my vehicle. In the meantime I had rented a car before the approval. IWS said they will reimburse me the cost of the rental for the days of and after approval was granted for up to 5 days @$50 per day. This was my first time using my VSA and I was so thankful and happy with their service. I am so glad I purchased this VSA with my credit union. I believe, it cost me around $1800 at the time. Three and a half years later it certainly paid for itself 4 times over and helped me out with a $6000 + rebuilt overhaul transmission. I only paid the deductible of $100 +tax. I am so very happy and IWS was so easy to work with. Thank you IWS for standing by your service agreement. I hope my car rental reimbursement will be just as easy. I would definitely recommend IWS to my family and friends in the future. Thank you.

IWS the best in the Vehicle Service Agreement there is. They stand behind their agreement to pay for issues with your vehicle. I highly recommend IWS to all my family and friends.

Very good first experience. This was recommended by my credit auto loan bank and they got good offers to protect my car.
Agent was very professional and clear about the coverage and costs, at very competitive price. Thanks IWS and Florida Central CU for the service.

Unfortunately had to use my new vehicle service agreement (VSA) that I have with IWS. The great news is that I have a vehicle service agreement with IWS!!! The process was seamless! The dealership service department worked directly with IWS, we didn’t have to do anything! If you haven’t purchased a VSA…do it today!!